Please fill out our registration form prior to scheduling a trial lesson. We will only contact you for closures, emergencies, and recital information.
Our policies are below.
Our Policies
OUR GUARANTEE: We guarantee a positive experience at Music Plus!
If you are dissatisfied with a lesson or event, let us know that day and any fees for that appointment will be refunded.
Because teachers are in control of their own instruction details, the policies described here may not be exhaustive. Please check with your instructor for variations.
ATTENDANCE AND TUITION: It is the student’s responsibility to attend scheduled
weekly lessons. If you cannot continue to attend, we understand, but please inform your instructor right away.
To reserve a weekly lesson time, tuition must be paid by the first lesson of that month. If tuition is overdue, that lesson time will be made available to wait list
students or to open enrollment.
Monthly tuition reserves a weekly time slot with your instructor.
Teachers pay room fees based on each scheduled lesson slot. Since teachers are not able to teach other students during a missed lesson, tuition is due whether students are present or not. Schedules are typically too full for rescheduling. Ask your teacher ahead of time about the possibility for virtual or email content sent to you during the missed lesson time.
**DO NOT attend lessons if ill.
NUMBER OF MONTHLY LESSONS: We schedule holidays in such a way to achieve
as close to a “4 lessons per month” average as possible. Any discrepancies are
balanced by adding fees or credits.
HOLIDAYS AND CLOSURES: We are closed for most major holidays and school
breaks. This includes Labor Day, Thanksgiving, Winter break, Spring break, Memorial
Day, and Independence Day. Many spring Monday holidays are skipped because there
are so many missed Mondays during the year. If the Mead District closes for snow, so
will we. We also arrange some time off in summer while still providing 8 lessons
between July and August. Check with your instructor about those times and their
policies about vacation absences.
TEACHER ABSENCES: If an instructor is unable to teach a lesson, you will be credited or refunded tuition for that lesson.
ACCESS AND SUPERVISION: Students and families are to remain in the hall,
classrooms, and bathroom area only. Other areas are off limits. Students under the age
of 12 must be supervised. Behaviors that infringe on others will not be tolerated.
PHOTOS AND VIDEOS: Periodically, we share what’s happening at Music Plus (in an anonymous way) with the broader community. We will involve you in advance if we do so. Please inform your teacher about your preferences regarding this.